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A billing clerk recently relocated from their regular workplace to a new location separated from the loading dock by a cement block wall. The shipping clerk on the loading dock has no trouble with wireless access, but the billing clerk is having trouble getting reception in their new office. Their laptop works perfectly as they get onto the loading dock. Why are they losing internet access in their office?

A The cement walls block the signal.

Wi-Fi signals can be disrupted by thick walls, and concrete walls are extremely thick. While the billing clerk may feel safe working in the office, the walls are impeding their Wi-Fi signal.

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