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Question:

A consumer phones the hotline because she can't receive directions and Siri can't provide her with the weather when being asked. What System Preferences pane does she need to use to fix the problem?

A Security & Privacy.
explanation

In the Security & Privacy pane, go to the Privacy tab and allow Location Services, which is how Siri knows where you are to tell you about the weather, provide maps, and give you directions. What applications have requested Location Services will be displayed in the window for each category of privacy concern. Contacts, Calendars, Reminders, Photos, Accessibility, and Analytics are also available under the Privacy tab. Mission Control will display all open apps for quick access. Accessibility allows you to specify settings for persons with varied abilities, and the Networks pane displays all of the computer's network options.

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