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A customer walks into your store with an oddly behaving smartphone. When they plug in the headphones, the sound is distorted and there is static. When you check inside the sim card slot, you notice a red line. What are you going to tell the customer?

A This phone may have water damage.

Water and electronics don't mix. Water damage manifests itself as a darkened screen, inability to charge, and distorted images and sound. Water inside a phone might produce a short circuit, causing the phone or battery to be damaged. Some issues may not manifest themselves for a long time, after components have deteriorated and lost their connectivity. Most phones will feature a visible indicator, such as a red line, to indicate when the phone has been exposed to excessive moisture.

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