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1212A phone user is unable to connect their phone to their wireless headset in order to make hands-free calls. The screen from their iPhone is shown here. What is the MOST LIKELY source of the problem?

A Bluetooth is disabled.

Bluetooth is used by the majority of wireless headsets. The first thing to check is that Bluetooth is turned on, which also means that Airplane mode is not activated. Bluetooth is turned off in this case.

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