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Question:

1212A smartphone user reports that no matter which way he turns his phone, it will not automatically rotate to allow him to view anything in landscape. The screen appears as in the following image. Why does this happen?

A Their orientation is locked.
explanation

The screen orientation is the third icon down on the left, just above Focus. The lock is closed, as you can see. His smartphone's orientation is thus locked in portrait mode and will not automatically rotate. The camera, focus, and Bluetooth are unrelated to this problem.

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