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A user claims that their tablet computer will only run for around 20 minutes on battery power, even after the battery symbol indicates that it is full. They claim that it initially ran for several hours on battery power. What is the MOST LIKELY source of the issue?

A The battery is failing.

Batteries lose their ability to hold a charge as they deteriorate, and in certain situations, they lose their ability to store a charge entirely. Perhaps it's time for a new tablet.

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