header bg

Scan QR code or get instant email to install app

Question:

A user equipped with an 802.11ac network adapter is attempting to connect to your 802.11ax network. His laptop is right next to yours, which is online. He is, however, unable to locate the SSID. What is the MOST LIKELY source of the issue?

A SSID broadcasting is disabled on the wireless access point.
explanation

The most likely explanation is that the router is set to not broadcast SSIDs. 802.11ac and 802.11ax are both compatible, and they are certainly within range if your computer is near to theirs. Provide the SSID and password to the user so that he can connect.

Related Information