Question:

A user whose mouse is moving across the screen and windows are opening and closing called the help desk. He claims that he didn't do anything, he simply opened an email with a strange subject, thus he doesn't think it's malware. What is the BEST course of action to stop malware on this computer?

A Educate users regarding threats.

explanation

All of these help to keep a computer system secure in case one employee isn't aware of potential threats for malicious software to be unleashed on a computer system. Regular user education about common dangers should be included in the security plan of your company.

A user whose mouse is moving across the screen and windows are opening and closing called the help desk. He claims that he didn't do anything, he simply opened an email with a strange subject, thus he doesn't think it's malware. What is the BEST course of action to stop malware on this computer?

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