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Question:
Isolate the problem if the phone is extremely slow but not fully locked up. Is it a specific app or overall performance? Apps that are operating in the background may need to be closed. Shutting down those apps or turning off and then back on the smartphone is a solid first step. You can also examine the amount of memory available. If a single app is causing problems rather than the entire device, check for updates or delete and reinstall the app. Finally, if none of these procedures work, perform a factory reset. If the issues persist, it's time to replace the device.