Because of licensing concerns and potential network effects, you want to make sure that employees aren't installing any software packages they want to. What document would you refer to in order to describe the steps involved in a software package's custom installation?

A standard operating procedures document should specify how software packages should be installed on a specific computer. This should be covered in an acceptable use policy (AUP) as well. A network diagram shows the boundaries and equipment utilized in a network, and checklists for new hires and terminated staff will help to ensure that all necessary actions are taken.