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Question:

The advertising department at your company has spent the entire day printing flyers for an upcoming seminar. They've just called you because they've found that the last several printouts had lighter copies of the print job shown under the original. What component are you going to clean or replace?

A The fusing roller.
explanation

When a fusing assembly is not allowed to cool down, toner can melt onto the overheated fusing roller, resulting in ghost pictures on the printed page. The roller must be cleaned or replaced.

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