What are the TWO items that you can use to make the process of onboarding (new hires) and offboarding (people leaving) of personnel easier, ensuring that new hires have all they need to complete their jobs and exiting employees can't harm systems or take company information with them?

If you have a checklist to follow, onboarding and offboarding staff is much simpler. Adding the employee to security groups based on their department or job title and making sure their user account is disabled after they leave are examples of things on the checklists. Whenever an IT employee notices a violation of the acceptable use protocol or when someone gets hurt, an incident report must be submitted. Each time a user logs onto a company computer system, splash screens can be used to guarantee nonrepudiation of agreement to company policies.