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Question:

You charged your laptop overnight, but it won't turn on in the morning. You remove and reinstall the battery, but it still does not operate. When you use the wall adapter, the system turns on but not the battery, and the battery symbol suggests that it is full. What's the MOST LIKELY issue?

A The battery is defective.
explanation

If the laptop works while plugged in but not when running on battery power, the battery could be the problem. Batteries lose their ability to hold a charge as they deteriorate, and in certain instances, they lose their ability to store a charge entirely.

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