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You just finished debugging a network connectivity issue for a user at your firm. You've confirmed that the system is fully operational again and discussed with the user about how to avoid this incident in the future. After all of these, what are you supposed to do next?

A Document the finding, actions, and outcomes.

The final stage in CompTIA's best practice methodology for problem resolution is to document the findings, actions, and outcomes. The following are the steps in CompTIA's best practice methodology for problem resolution:
1. Determine the issue.
2. Create a theory of probable cause (question the obvious).
3. To determine the cause, put the theory to the test.
4. Make a plan of action to tackle the problem and put it into action.
5. Verify full system functionality and, if necessary, put preventive measures in place.
6. Keep track of your discoveries, actions, and outcomes.

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