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Question:

Your business owns an impact printer as well as multipart carbonless forms. The office manager noticed that the forms' bottom copies are visible, but the top copy is too light to read. What must be replaced?

A Ink ribbon.
explanation

The ink ribbon has most likely reached its maximum number of prints or has dried out. Because the bottom copies are printing correctly, the printhead is operational. Replace the worn-out ribbon, and it should function normally again.

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