Your friend wants to reset the password for a user who can't access the computer because she has forgotten her password. They are unable to access User Accounts in Control Panel. What should they do?

Standard user accounts are restricted in what they can do, whereas administrators have access to everything in the system. For instance, standard users cannot add or manage the account of another user. They can't even access the files of another user. Standard users still cannot manage users in Local Users and Groups, which is available in Pro or higher editions.