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Question:

You're attempting to use AirDrop to transfer files to an iPad user. Even though you both have Wi-Fi turned on, you are unable to connect. What are the TWO possible causes of the problem?

A One of you does not have Bluetooth turned on.
explanation

You must have both Wi-Fi and Bluetooth turned on for AirDrop to work. You need to be within Wi-Fi and Bluetooth range. Both parties must turn off their hotspots. You won't be able to send receivers information if you are not in their contact list and they have AirDrop set to receive from contacts only. Your Apple ID email or phone number must be in the contact card if you are in their contacts list. They can receive the file even if you are not in their contacts list if they change the AirDrop Receiving setting to Everyone.

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